Mitchell Kimbrough
Mitchell Kimbrough

President & CEO

Posted on Jul 13, 2016

Update to our Solspace Software Support Policy

First, I want to sincerely thank our loyal customers for their past purchases of Solspace software. We build ExpressionEngine and Craft add-ons with pride and we are grateful that you have been willing to pay for our work.

Second, as of today we will be observing the following support policy: We will gladly provide the same level of excellent and timely support for our products within two years of purchase. If you need more support from us in the third year of ownership, you can buy a new license to extend support for an additional 2 years. Your most recent purchase of an add-on (or purchased upgrade) grants you two years of support for all other copies of that add-on. Our free software will no longer receive our free premium support.

Thank you again for your patronage. Here’s to another 10 years!

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