About

Privacy Policy

At Solspace, Inc. we are committed to respecting and protecting your online privacy. We have established this Online Privacy Policy in order for you to understand our policies with regard to your personal information.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

What data do we collect?

Solspace collects the following data:

  • Personal identification information (name, email address, phone number, etc.)

How do we collect your data?

You directly provide Solspace with most of the data we collect. We collect data and process data when you:

  • Complete and submit one of the forms on our website.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Solspace collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Contact you to follow up about sales enquiries.

We do not share your data with other parties.

How do we store your data?

  • Solspace securely stores your data on our servers in Minneapolis Minnesota. These servers are secure are protected by industry standard best practices.
  • Solspace will keep your contact information for 3 years. Once this time period has expired, we will delete your data by expunging it from our database.

Marketing

Solspace would like to send you information about products and services that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Solspace from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here and submit your request through our contact form.

What are your data protection rights?

Solspace would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Solspace for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that Solspace correct any information you believe is inaccurate. You also have the right to request Solspace to complete information you believe is incomplete.
  • The right to erasure - You have the right to request that Solspace erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that Solspace restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to Solspace’s processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that Solspace transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@solspace.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

Solspace uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - Solspace uses these cookies so that we recognize you on our website and remember your previously selected preferences.These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising - Solspace uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Solspace sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Solspace website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Solspace keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 2 December 2019.

How to contact us

If you have any questions about Solspace’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: support@solspace.com

Data Protection Officer: Mitchell Kimbrough